Free Shipping 2014 New Sweetheart Burgundy Ball Gown Floor Length Taffeta&Organza Quinceanera Dress With Jacket LAQ004

	Product Name:	Sweetheart Burgundy Ball Gown Floor Length Taffeta&Organza Quinceanera Dress With Jacket LAQ004
	Fabric:	Taffeta and Organza
	Lining:	Full Lining and Boned
	Neckline:	Sweetheart with Jacket
	Silhouette:	Ball Gown
	Sleeve Length	Short Sleeve
	Embellishment:	Appliques and Beads
	Dress Length:	Floor Length
	Back:	Lace Up

1. Normally it needs 15 days for us to make a dress and the shipping time 5-15 days. The shipping time depends on where you are located.
2. If your time is urgent, do please tell us your event date in advance, so we can do the best arrangement to ensure you can get the dress in time.

1. Return or exchange
Your satisfaction is of the utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress has been made to the standard size or custom measurements that you specified. Try on your dress as soon as possible without altering, or washing the dress.
If you are returning or exchanging dresses, please make sure they are in their original condition – unworn, unwashed, unaltered, undamaged, clean and free of lint and hair.

2. Defective, Damaged or Misshipped Items
Defective, damaged or mis-shipped items are eligible for refund. When requesting your refund, please be ready to provide Customer Service with photographs clearly showing the problem with the items. If you believe your items were damaged during shipping, Customer Service will need photographs showing the damaged packaging as well as “Proof of Damage” documentation from your delivery carrier in order to process your refund.

3. Item is not the size you ordered
As all of our dresses are hand-sewn and custom-tailored, the finished gown may vary by approximately one inch in either direction of the specified measurements.
If your item size differ from the specifications of your order by more than one inch, we encourage you to find a local tailor to make adjustments, and we will gladly reimburse you for up to 100% of the product price in tailoring costs. If you choose this option, please remember to request a receipt from your tailor as a copy of it must be provided when requesting reimbursement.

4. Your item is the size you ordered but does not fit
Dresses or clothing that does not fit properly but fit the specifications you ordered cannot be returned or exchanged.

5. Color Mismatch
The settings of your computer screen may alter the color of the pictures shown on the website. Slight color mismatches between the color of your item and the color shown on screen may not mean that the item is defective or mis-shipped. However, if you are confident that you have received the item in a wrong color, please contact Customer Service to see if a return or refund is possible.

6. Return Process
1). Contact Customer Service within 3 days after you get the item. Include an explanation and photographs documenting the reason for the return. Returns will not be accepted without prior approval from Customer Service.
2). Once the return confirmed, we will offer refund in 2 working days after we get the returned item.

1. We do advise customers to OFFER YOUR OWN SIZES, so that the dress can fit you perfectly. Please refer to the “Measure Instruction”, which is on each page, when measure your size. For the STANDARD SIZE, do please check the SIZE CHART before you place the order.
2. If you have any questions, please feel free to contact us. And you can contact us by the following methods.
a. Send a message to us through Trade Manager, which is on the right top side of the page.
b. Click on the “Contact Now” button, which is on the right top side, too. Then you can send us an inquiry.